FAQs from Old Navy
If you shop at the Gap family of brands often, then the Old Navy Credit Card is definitely worth it. New cardmembers will get 20% off right off the bat that they can use at each of the brands within the first 14 days. You’ll then earn points with every purchase to save on future orders.
Call 1.800.653.6289 to speak with an Old Navy customer service representative.
Old Navy Super Cash is earned on eligible purchases in-store and online in $25 increments. You’ll earn $10 for every $25 spent before all coupons and discounts are applied. Get $20 in Super Cash for every $50 spent, and $30 Super Cash for every $75 spent. Redeem up to $30 in Super Cash in-store, and up to $50 online. Spend Super Cash like discount coupons.
The new Navyist Rewards Program lets customers earn points on purchases, to redeem in-store and online. Enrolled members will earn 2 points for every $1 spent. 500 points = $5 reward. This simple program works with all Old Navy family brands. You’ll be emailed once your points turn into rewards, and can spend up to five rewards online. Rewards expire 6 months after being issued. Sign up and get more information about Navyist Rewards.
Old Navy offers free shipping with a $50 minimum purchase. That $50 threshold is calculated before coupons, which means if you’re using Super Cash, Navyist Rewards, or coupons, your out of pocket cost may be lower than $50.
Order your items from Old Navy online and choose free in-store pickup. You’ll receive a text message within two hours, alerting you that your order is ready for pickup in-store. There is no minimum purchase amount to qualify for free pickup.
The annual Old Navy flip flop sale, where you can score a pair of flip flops for $1, happens in June.
To get Old Navy texts and emails, go to the Old Navy coupon page, and scroll to the bottom. Enter your phone number for text messages, and email address for email alerts. Both of these options offer coupons at various times, and alert you of upcoming deals. Examples of previous coupons are $5 off $25 purchase (text), and 30% off the entire purchase (email).
Old Navy makes online purchase returns easy. For the fastest refund, bring your items back to an Old Navy store. You can also use the prepaid return shipping label included in your order to ship the items back. Opt for a new size, color, style, or full refund on your purchase. Returns are accepted up to 45 days from the purchase date.
How to Use an Old Navy Coupon
1) Click on the Old Navy promo code you want and hit “Copy”
2) Click “Shop Now” or return to your shopping cart
3) Paste your Old Navy promo code at checkout
4) Click APPLY
5) If you see “Promotional code applied”, your code works!
Why We Love Old Navy
Old Navy sells high quality, affordable clothing and accessories for the entire family. You’ll find great deals on popular styles of casual, athletic, and outerwear for babies, kids, and adults. They offer Super Cash with every $25 purchase, to use on future shopping trips. And now, you can join the brand new free Navyist Rewards program to earn points to redeem for dollars off your purchases. Old Navy coupons are readily available on Groupon, and via text or email. Get daily savings of up to 60% off, and clearance sales up to 80% off retail prices.
Old Navy Sales
Old Navy offers popular sales consistently throughout the year. Daily Deals (up to 50% off specific items) pop up 1-3 times per week. You’ll always find 75-80% off in the clearance section. In the summer, get $2 tank tops, and shop the Annual $1 Flip Flop Sale in June. In the winter, they offer $1 hats and $2 scarves. The Old Navy Black Friday and Cyber Monday deals are often 50% off everything in the store.
How to Contact Old Navy Customer Service
To get in touch with Old Navy, you can visit a store, give them a call, or message them on any of their social media platforms
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