FAQs from Kohl’s
You can use up to four promo codes on a Kohl’s order, though only two if you’re ordering from a mobile device. That means you can apply multiple Kohl’s coupons and discounts on the same order, but there are some restrictions to how you may do so.
Kohl’s allows multiple department-specific promotions and dollar-off discounts (such as Kohl’s Cash). But it only allows guests one site-wide promotion per order. Discounts will be applied in a specific order: department-specific discounts first, dollar-off coupons (including Kohl’s Cash) second, and finally the single site-wide promotion allowed.
Use the store locator page on kohls.com to find your nearest Kohl’s retail store.
Hours may vary by location, but most Kohl’s retail stores are open from 10 AM to 9 PM every day but Sunday, when they close at 8 PM. Holidays may affect these hours, so be sure to call ahead.
You can apply for a Kohl’s Credit Card online at https://credit.kohls.com (subject to approval). You’ll also be able to manage your card and make payments.
Yes, Kohl’s frequently offers a 30% off deal for purchases in specific departments — and you may be able to take an extra 30% off your order by shopping with a Kohl’s charge card. Some specific deals may only be available as a limited time offer.
Some coupon codes do have an expiration date, which will be printed on the physical coupon or included on the digital coupon you’re using. Kohl’s Cash also expires, and you won’t be able to add expired Kohl’s Cash to your online order — but place your order by phone and you may be able to get your Kohl’s Cash added within a 10-day grace period of the expiration date.
Kohl’s offers a Senior Discount of 15% for in-store purchases on Wednesdays only. Be sure to bring valid identification to verify your age of 60 or better, and keep in mind that this discount can’t be used with any other percent-off coupons or promos.
Kohl’s offers free standard shipping with orders of $75 or more. Further free shipping promotions may be offered on a limited time basis.
Kohl’s app users can also get free standard shipping on any purchase they make through the app while inside a Kohl’s store.
You can earn $10 in Kohl’s Cash coupons for every $50 you spend at Kohl’s during a Kohl’s Cash earning period. Earn Kohl’s Cash through the Kohl’s Rewards program. Once you have it, Kohl’s Cash can be applied to both in-store and online purchases. Simply hand the teller your Kohl’s Cash coupons if you’re shopping in person or enter the promo code if you’re shopping online.
If you have a Kohl’s.com shopping account, Kohl’s Cash is automatically stored in your Kohl’s Wallet, which you can also track using the Kohl’s app on your smartphone. It’s as easy as that!
Kohl’s Rewards is a special discount program that allows customers to earn more Kohl’s Cash every time you shop. It’s simple: 5% of each purchase will be stored as Kohl’s Rewards, which are converted into Kohl’s Cash in $5 increments.
Kohl’s Rewards members can also look forward to a special birthday gift and other personalized perks throughout the year. Kohl’s will send you reminders so you know when you have Kohl’s Cash to spend. There are no brand exclusions on Kohl’s Cash discounts.
Kohl’s does offer mail-in rebates on certain purchases; popular items for this kind of deal include cookware sets and other home goods. To find out whether your purchase is eligible for a rebate (and to download the form you’ll need to mail in to receive one), click here.
Kohl’s friends and family shopping days allow Kohl’s sales associates to share their Associate Shopping Pass with friends and family, so they can receive employee discounts on Kohl’s purchases. Guidelines on combining this deal with other discounts vary between online and in-store purchases, so be sure to take a look at the fine print.
Signing up for Kohl’s text coupons and mobile sale alerts at Kohl’s will keep you up to date of new promotions — and also earn you an extra 15% off at Kohls.com or on the Kohl’s app. Regular text and data rates may be charged by your cell phone carrier. Find links to sign up here or text SAVE07 to 56457.
Kohl’s offers many sales, promotions, and discounts throughout the year, while also offering certain items at clearance prices year round. As do other retailers, Kohl’s participates in regular and seasonal sales including Black Friday, Cyber Monday and After Christmas, so keep a lookout! Check out upcoming sales on the blog.
Yes! Thanks to the Kohl’s app, you can add Kohl’s gift cards, Kohl’s scannable coupons, promo codes and even Kohl’s Cash to your digital wallet and use them either in-store or online. For in-store purchases, the sales associate will scan your coupon at check-out. You can also use the app to check an item’s price and search the store’s available inventory.
The Kohl’s app automatically catalogs all coupons and Kohl’s cash in a digital wallet that can be used both in-store and online. It also offers contactless payment with a Kohl’s charge card and allows users to scan products in-store for more details or see a store map.
The Kohl’s app will also send you push notifications when you have Kohl’s cash to spend, which will help you make sure to use those discounts before they expire. You can also keep track of your Kohl’s Rewards — and, the best-kept secret of all, you’ll get free shipping whenever you make a purchase through the app while inside a Kohl’s location.
Yes! Kohl’s offers free store pickup with no minimums; orders made before 6 p.m. local time will be available within two hours depending on your store’s inventory. (If an item is not available at a store, it can be shipped to that store and picked up for free once ready.)
If you’re a Kohl’s Card holder, you can become a Most Valued Customer, or MVC, by spending $600 or more per calendar year (January 1 – December 31).
Kohl’s email newsletter can help you save more money on your purchases by alerting you to limited-time offers, sales, and promotions. You’ll also earn a one-time 15% off coupon that can be used in-store or online. Sign up here.
Kohl’s does offer active military members and veterans, as well as their immediate family members, a special 15% discount in store on Mondays only. Be sure to bring proper identification and be aware that this discount can’t be combined with other percent-off, dollar-off, or age-specific discounts, including Kohl’s Cash.
How to use your Kohl’s coupon code
Redeeming your Kohl’s coupon is easy: simply click on the deal you’re interested in above, and you’ll be navigated directly to the Kohl’s website. In many cases, you’ll simply shop the sale and automatically get the discount, but if a promo code is involved, follow these steps:
1) Click on the Kohl’s promo code you want and hit “Copy”
2) Click “Shop Now” or return to your shopping cart
3) From your shopping cart, click on the “Kohl’s Cash & Promos” link
4) Enter your Kohl’s promo code
5) Click APPLY
6) If you see “Promotional code applied”, your code works!
Why we love Kohl’s
Kohl’s is one of the nation’s best-loved department stores, offering home goods, apparel, accessories, electronics, and more. Coupons and promo codes are a great way to save even more on affordable Kohl’s purchases, no matter what you’re shopping for. Save up to 60% off top brand names at Kohl’s, such as Levi’s jeans, Nike products, and others. You can also shop clearance to save as much as 70% off a variety of items like clothing and home decor.
Kohl’s Delivery options
Kohl’s offers a variety of delivery and shipping options:
- Standard shipping (3-6 days); $8.95 for orders under $75
- 2-day shipping; $9.95 to $19.95
- 1-day shipping; $14.95 to $29.95
- Same-day delivery (items must be purchased by 1 p.m. local time); $9.95 to $14.95
- Free store pick-up (within two hours for items purchased before 6 p.m. local time, as per store availability)
You can also get free shipping in a variety of ways:
- Spend $75 or more
- Purchase an item through the Kohl’s app while inside a Kohl’s store
- Participate in a Free Shipping Event as a Most Valued Customer (MVC)
- Check out our Kohl’s free shipping guide for even more information
Kohl’s Returns policy
Kohl’s returns policy allows for items to be returned within 180 days of purchase and covers all Kohl’s purchases except premium electronics, which must be returned within 30 days. Kohl’s returns can be made in-store or by mail; you must reprint your order invoice through your Kohl’s.com shopping account and fill out a return form to include in your package.
Kohl’s makes it easy to track your purchase easily online, and incorrect or missing orders can be taken care of by calling the Kohl’s customer service line at (855) 564-5705. Keep in mind that you can also return some Amazon purchases at Kohl’s locations. When processing your Amazon return online, select the Kohl’s Drop-off option and bring the item, as well as the QR code you’ll be emailed, to your local Kohl’s. The associates will pack and ship the item for free — and you may also score an additional in-store Kohl’s coupon to use while you’re there.
Kohl’s Credit Card
A Kohl’s charge card allows holders to earn extra discounts on their Kohl’s purchases by gaining access to exclusive savings offers, as well as a special anniversary gift each year. Your Kohl’s charge card can be paired with the Kohl’s app for contactless, hassle-free payment, and you can also become a Most Valued Customer (MVC) by spending $600 per year or more on the card, which unlocks even more special offers.
You can sign up for a Kohl’s charge card here. You’ll also receive a special discount on the first purchase you make with your new card.
Kohl’s Cares Charity
Along with being affordable, Kohl’s offers shoppers the opportunity to make purchases they feel good about. Through the Kohl’s Cares charity program, 100% of the net profit from certain pieces of merchandise goes to support the health and wellbeing of families in local communities around the country. Kohl’s has been able to raise almost $375 million nationwide with the help of customers like you — thank you!
How to reach Kohl’s customer service
Need to reach out to Kohl’s customer service? Check out https://cs.kohls.com/ to search help articles and get answers to frequently asked questions. You can also track your order status and check gift cards and Kohl’s Cash balances.
- For Kohls.com or order questions. call 855-564-5707
- For Kohl’s Card and payment questions, call 855-564-5748
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